Terms of Service

1. Account Terms

By opening an account with First Fidelity Refund, you agree to these terms and conditions. Your account is designed specifically for insurance refund processing and is subject to our banking policies.

2. Service Description

First Fidelity Refund provides secure processing of insurance refunds through our licensed banking platform. We facilitate the receipt and processing of insurance claim settlements and refunds.

3. Fees and Charges

• Account maintenance fee: $15/month
• Withdrawal attempt fee: $25 per attempt
• Statement generation: Free monthly, $5 for additional copies
• Customer support: Free during business hours

4. Privacy Policy

We protect your personal information in accordance with federal privacy laws and banking regulations. Your data is encrypted and securely stored.

5. Contact Information

For questions about these terms, contact us at support@firstfidelityrefund.com or call 1-800-REFUND-1.